Contact Us

We're Here to Help You & Your Dog

At Freshpawroutine, your experience is important to us.

Whether you have a question about your order, need assistance choosing the right product, or would simply like to share your feedback, we're always happy to help.

Customer Support Email
 support@freshpawroutine.com

We respond within 24–48 hours on business days.

Phone Support
267 692 8914

Available Monday–Saturday.

Business Address
IZURE HongKong LIMITED
RM C, 13/F, HARVARD COMMERCIAL BUILDING
105-111 THOMSON ROAD
WAN CHAI, HONG KONG

For business correspondence and returns only—please contact us before sending any parcels.

Website
freshpawroutine.com

We're Here for Every Dog & Every Pet Parent

If you need assistance with sizing, product recommendations, shipping updates, or anything else, our support team is ready to assist.

Thank you for choosing Freshpawroutine—your trusted source for durable, dependable pet cleaning essentials.